Shipping Locations and costs:
All products are shipped around Kenya directly from our manufacturer, Oriflame. Hence, all packages will arrive 2-3 days after a successful order is placed.
Here are the costs of shipping that are added on to your cart:
Local Delivery – Within Nairobi and Mombasa– Flate rate fee of Kes 350
Up-country Delivery – Flat rate fee of Kes 450
Local pickup at an Oriflame Service Point Within The country– Kes 50
The Oriflame Service Point(SPO) Centres include:
- SPO – Ainomugisha Sarah
- SPO – Daphine Nafula
- SPO – Eldoret
- SPO – KAKAMEGA
- SPO – Kenya Cinema
- SPO – KISUMU
- SPO – Kitengela
- SPO – Malindi
- SPO – Mary Mbabazi
- SPO – Meru
- SPO – Mombasa City
- SPO – Nairobi CBD
- SPO – Nakuru
- SPO – One Stop Plaza (Near T-Mall)
- SPO – Ongata Rongai
- SPO NELIMA
- SPO Siapai
- SPO-Athi River Home SPO
If you want to pick your orders from an Oriflame SPO around the country, always indicate this information in the ‘ORDER NOTES’.
Purchases and Orders:
All successful sales made are considered final. Hence, before checking out and confirming your order, thoroughly check to ensure you purchase items that you only want to buy.
Changes to Address:
Once an order has been placed but you feel like you’d want the address to be changed, email me within 1 hour and the alteration will me made. Otherwise, it will be too late to make any changes.
Damages to the merchandise while in transit, or defects in manufacturing are very rare, but they can happen.
If there is any damage, please take a picture of it and send it in to [email protected] within 24 hours of it arriving. We will send a replacement right away to ensure our customers are 100% happy with the products!
We do not accept returns unless the item has arrived damaged.
To be eligible for an exchange, or refund, your item must be unused and in the same condition that you received it. Original packaging and proof of your purchase is required.