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Not Getting Any Emails? Here’s How To Fix Emails Going To Spam

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Disclosure: This post is sponsored by WPForms.

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

Are your emails going to the spam folder? Wondering how to fix those emails going to spam?

You’ve worked hard on our blog, got a professional theme for it and built a brand; the traffic is pouring in from Google, Pinterest and whatever traffic source you have.

And that means that the more your viewers interact with your blogs by opening, reading and even clicking through your affiliate links, the more highly engaged your audience is. And the more likely they will end up in your inbox.

Additionally, more and more collaborations too.

You May Also Like: How to Get Brand Collaborations {5 steps only}

Day one, two pitches from brands you never imagined you’d work with.

Day seven, eleven emails in your inbox.

Day twenty…thirty…fifty…a hundred, and your spam folder is full.

Thirty days go by and your spam folder is cleared up automatically; and if you’re the type who doesn’t look into emails daily, I’m sorry for you. You could have missed tons of opportunities there.

Now that’s terrible.

Even before we continue with the topic of discussion today, I’d advise that if you’re anyone seeking to make money online, you must be so keen with opening your emails on a daily basis.

To make it even better, I’d advise you to create a specific email just for official purposes.

That way, you’ll have less yet specific emails to open up.  And if you have a blog, it is better to get a domain-specific email.

I used Siteground to create my email address that is accessed from Zoho Mail. You can get started with Siteground here at $3.95 monthly, it is also the best hosting platform.

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Not Getting Any Emails? Here's How To Fix Emails Going To Spam

Anyway, back to our topic of discussion today: how to fix emails going to spam!

When someone submits your WordPress contact form, you should get an email for you to reply back.

Have a look at a snippet of the feedback section on the admin area of my blog before: I had more contacts going to the spam folder than the amount of emails going to my inbox.

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

You May Also Like: How To Create Contact Forms In WordPress

And when I’d access my inbox from Zoho mail, I only saw the emails that got into my inbox, and never saw the ones that went to the spam folder.

Sometimes back, I accessed my spam folder and saw several emails on collaborations but I was a month or more late.  That’s when I decided I’d do something about the issue.

During my research, I just learnt what to do to fix emails going to spam.


Why Does WordPress Not Send The Emails?

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

Normally, WordPress uses the default PHP mail function to send emails generated by WordPress or any contact plugin like WPForms.

However, there are WordPress hosting servers that are not configured to use this mail function.

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That is why you should consider using SMTP to send emails from WordPress instead of using the default PHP mail function.

By SMTP, I mean, Simple Mail Transfer Protocol. SMTP is an industry standard way to send emails that use proper authentication method to ensure email deliverability.

SMTP will fix email delivery issues by changing the way your emails are sent and properly authenticate them.

With that,

What SMTP Should You Use To Send Email?

While there are very many WordPress plugins that you can use to send emails, not all of them are normally reliable. I personally use the WP Mail SMTP.

WP Mail SMTP have their Pro version that is full of amazing features. It’s been rated one of the best SMTP plugins by WPForms.

WP Mail SMTP is very flexible since it can work on different SMTP services like Gmail or GSuite, Mailgun, SendGrid and many other SMTPs.

In this article, we’ll show you how to send form notifications using a simple setup with any email server.

Essentially, email accounts created from your hosting providers.

And eventually, you will know how to fix the issue of your emails going to spam.

How do you get started with WP Mail SMTP?

You can have the WP Mail SMTP and use it for free but in order to access all the features, upgrade to the Pro Version.

Have a look at the screenshot below and see the great features of the WP Mail SMTP Pro version:

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

The Lite version can still be used comfortably but with the Pro version, you have access to tons of other useful features.

If you’re not techy and would appreciate some technical assistance to have the whole thing configured for you, the amazing support team will help you set everything up with the Elite Plan. They call it the White Glove Setup.

Get WP Mail SMTP Pro Here

Otherwise, here are some small steps you can use to setup WP Mail SMTP in order to fix the issue of your emails going to spam.

How To Fix Email Issues Going To Spam Using WP Mail SMTP

1. Install the WP Mail SMTP Plugin

On the Plugins section of your Admin area, click on the ‘Add New’ tab and add WP Mail SMTP. Install and activate the plugin.

Upgrade to the WP Mail SMTP Pro version to unlock all features.

2. Configure Your Mailer Options

Visit the Settings tab>> Click on WP Mail SMTP to configure the settings.

You’ll be prompted to choose a mailer option. WP Mail SMTP allows you to set up SMTP using different options like: Gmail or GSuite, Mailgun, Sendgrid or other SMTPs. I personally use Siteground so I’ll click on other SMTPs.

Here is a detailed guide on how to setup WP Mail SMTPs using Gmail, SendGrid and Mailgun.

But if you use another email server like Site ground, {Bluehost, Hostgator, DreamHost e.t.c}, let’s get started:

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

  • First, enter your Form email. This is basically the email address your email’s notifications will be sent from. Also, as users submit contact forms on your site, the emails are sent to this email.
  • Check the box labeled ‘Force From Email’ to apply the setting site-wide. {You should also ensure that all the emails across the forms on your site must match in order for SMTP to work}
  • Choose a Form Name. Please don’t set the name as ‘admin’. You can get more personal and use your own names or your site name too.
  • Check again the box labeled ‘Force From Name’ to apply the setting site-wide.
  • Select your Mailer option. I choose ‘Other SMTP’
  • Check the box labeled ‘Return Path’ to ensure that if any email bounces, you’ll be emailed.

3. Enter SMTP Details

Different email providers have different configuration setups.

I use Siteground as my host so I’ll configure SMTP with Siteground. When setting up the SMTP details, follow this step-by-step guide:

  • Specify an SMTP host.
  • Specify an SMTP port.
  • Choose SSL/TLS encryption.
  • Specify an SMTP Username and password.

{I’ll create a separate email address for the purpose of this guide only}

Go to your Siteground dashboard and click on the Accounts Tab.

{A} Click on Cpanel>> Email Accounts (on the Mails section) >> Create an email account you’d want>> Create a strong password>> Click on create account

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

{B} Click on Mail Client Info (to configure Email Client) >> Scroll down to the manual settings section. We will use the Secure SSL/TLS Settings.

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

{C} Get back to your WordPress Admin area and click on WP Mail SMTP

{D} Click on Settings>> Under Other SMTP;

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

SMTP Host – Add the 3-digit numbers of the SMTP Port

Encryption- Tick on SSL

Turn on Auto TLS – Turn on Authentication

SMTP Username – The new email address you’ve created on Siteground

Save your settings and that’s it!

4. Send a Test Email

Once your SMTP settings have been configured, send a test email to ensure that everything is working correctly.

Just add any email address you have access and send the email.  Afterwards, you’ll see a success message.

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

Wohoo! You’ve done it!

With that, you’ve successfully configured SMTP on your WordPress site.

While there are more ways to do so, I shared how I did it using Siteground and WP SMTP Pro.

Some SMTPs can be more challenging and very technical to configure unless you’re a tech guru.

That is where the WP Mail support team is coming in to help all of you stuck in the process.

When you upgrade to the Elite plan, all the installation is done for you, no matter the type of mail provider you are using.

Let’s get away from the techy stuff now.

Back on how to fix the issue of emails going to spam!

Not Getting Any Emails? Here's How To Fix Emails Going To Spam


  • WP Mail SMTP is a WordPress plugin. Thus, in order to use WP Mail SMTP, you must have a self-hosted WordPress site.
  • With WP SMTP, you can send emails using your own (or third party) SMTP email server, Google, Mailgun, SendGrid, Amazon SES, Office 365, or . That means that you will need to have one of those accounts to complete setup of the plugin.
  • The white glove setup is a complementary service offered to WP Mail SMTP Elite customers.

When your receive all your emails in time, it becomes easy for you to actually to get back to clients in time and also, plan on the delivery once your collab has gone through.

Also, remember that as a professional blogger who is also blogging legally, you need your contract forms ready as collaborations pour in.

I recently shared a post on how to create a digital signature and sign contracts forms right on your blog here.

You can also always have a digital signature on other forms on your blog like a service agreements form.

Get WP Mail SMTP Pro Here>>

Pin This…

Not Getting Any Emails? Here's How To Fix Emails Going To Spam

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Not Getting Any Emails? Here's How To Fix Emails Going To SpamNot Getting Any Emails? Here's How To Fix Emails Going To Spam

Enjoyed the post? I would love to hear if you have experienced a lot of your emails going into the spam folder. And also, how you have been able to fix your emails going into spam?

Above all, I’d love to hear if you open your emails daily…



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  1. Zehra says

    YES! That happens to my e-mails all the time! But I never really bothered to fix it. Thank you so much for sharing!

    • Dalene Ekirapa says

      You’re welcome Zehra; perhaps you could try fixing yours too. Before you miss those important emails. Although it’s great if you actually look through your emails daily.

  2. Viano Dee says

    This is a very nice guide. I sometimes forget to check my spam for messages I can’t find. Sometimes, it’d take a day or two before I even remember. This post is really helpful. Thanks for sharing.

  3. Annemarie LeBlanc says

    This is a very good detailed explanation of the issue. I must admit that I am technologically challenged, so I have my son take care of all the tech stuff. I will have his check this out.

  4. Puneet Kaur says

    Well I am the one who doesn’t look into emails daily. Thanks for sharing this information. Gonna switch to WP Mail SMTP now!

  5. Alexandra Cook says

    Great article.
    This is a topic I know I need to learn more about and you really helped me understand some good ways .
    Thank you.

  6. Amy says

    love this topic! every single one of them is such an important guide on how to fix and spam emails. Thanks so much for sharing

  7. joy says

    Wow! You put a lot of effort and time into this post. Thank you. I just recently joined Siteground after using Blogger and then WP on godaddy ; so I’m still learning the ropes but this is great.

    Joy at The Joyous Living

  8. Ewuzie Kingsley says

    Have uncounted such problem before but wasn’t able to fix them, Had to contact someone to do it for me but if it ever occur again, i think i will be able to handle it myself using your guide.

  9. LazyMommy says

    For someone like me who is new to blogging just for merely 2 months, your article couldn’t have been more timely. Thank you for all the nifty tips. This is gonna come in so useful.

  10. Kristine Nicole Alessandra says

    I need to review my blog and its plug ins to make it more organized. Missing an important email is so frustrating. I will heed your advice and do what I can to stop certain emails getting into my spam folder.

    • Dalene Ekirapa says

      You’re right Kristine; missing an important email can be so frustrating. We’d better be careful looking into all email folders.

  11. pooja Malkani says

    I have lost so many emails just because they hit my spam folder. This is a great and a helpful post. I remember this happening to me but my IT team worked on it that time. It is a pain when you lose emails like this. I will bookmark this article, I am sure it would come handy

    • Dalene Ekirapa says

      Thanks to your IT team. I felt super frustrated when I missed tons of them. Good enough, my blog’s email is not solely dedicated to contact emails.

  12. Samantha Donnelly says

    I never knew this about emails, such a great post full of great tips and nformation, I have bookmarked this to come back to when I get a chance to look into this properly x

  13. thesharonkay says

    Wow, I’m fairly new with all of this and wasn’t even aware I might have a problem with Spam. Thanks for all of the info and especially for the ways to rectify the problem. I know I will be referencing this post again!

  14. Karla says

    This is very informative! I love how detailed the steps are. You don’t have an idea how much opportunities I wasted because some of my invitations went to my spam folder!

  15. Whitney Kutch says

    WP Mail SMTP is an excellent plugin! It’s almost always a sure fix. Thanks for sharing these tips!

  16. Anagha says

    Yes, a bulk of unnecessary email was making me ignore important mails. I agree bloggers should use domain specific email to be official.

  17. Rosey says

    You did a great job explaining how to fix it. I sometimes forget to check spam and then when I do there is most assuredly something timely I missed that I wished I hadn’t.

  18. Liz Bayardelle says

    Argh! This is such a necessary tutorial! The spam folder is so helpful when it works, but such a huge pain in the neck when it doesn’t!

  19. Kemi says

    I always put my blog gmail address which I prefer to WP email. Gmail separates social, promotions, spam and general mail it knows that you read and/or respond to.

  20. Georgina Nderitu says

    Very insightful! I have had problems with my WP Email, but I had no idea how to fix the situation. It was really getting frustrated. Thank you for sharing the solution with us, i’ll implement it immediately.

  21. Lyosha says

    it is such a useful post! email filters are not always perfect but spam control is needed without any issues.

  22. Amy says

    Great article. This is a topic I know I need to learn more about and you really helped me understand some good ways to get started. Thank you.

    • Dalene Ekirapa says

      Well, some emails that are outright spammy meet the spam folder but at times, good emails land there. That’s why we gotta be careful!

  23. Brian says

    HI Dalene. I know I pay more for G Suite every month. I’m going to look into Siteground. After I empty my spam folder!

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